Economycarrentals.com Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 1 rating and 63 reviews

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Guest's Review of Economycarrentals.com Car Hire

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Austrailia, Brisbane
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    10/2009
  • Condition of vehicle
    Poor

We arrived in Brisbane on the 4th Oct 2009 and went to pick up our pre- booked rental only to find it had been in an accident and was not available. You might want to include Not Available in your drop down menu for condition of vehicle and Choice of vehicle. A suitable replacement ( large vehicle ) was not available. I was assured my credit charges would be refunded. On arrival back home on the 18th of Oct the charges on my credit card were still outstanding. Several e-mails required to get the money refunded.
Extremely poor service at the airport and little to no support in getting a replacement vehicle. Next time I will use a genuine rental agency Avis,Hertz or similar agency.


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