Guest's Review of Furniture at Work www.furnitureatwork.co.uk
6th Nov 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & cost£322
- Layout of shop
DO NOT USE THIS COMPANY!
BEWARE!
I have ordered office seating and was told delivery would be 3-5 working days; I am still waiting 7 weeks later!
If you try to contact the "customer service" department you will be on hold 15mins + (if you are lucky to get an answer). They will promise to call you back.... they won't! If you email them.... you will not get a reply!
When you eventually get hold someone, they will after an elongated conversation agree to cancel the order.... but insist that "acounts" will have to call you back...... surprise surprise... nobody calls!
I am still waiting to be credited!
Do yourself a favour.... keep away from them at all costs!
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