Argus Car Hire Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 84 reviews

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murtu4u's Review of Argus Car Hire Car Hire

6th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    London UK
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    july 2009
  • Condition of vehicle
    Average

I dont what prompted me to use their service. It was a total mistake from the time i started to book it to the time we gave the car back. Never have i had so many problems with a car hire before. Rude customer service rep, closed on sundays (no notifications given), no one answers the phone even when they are next to it!! (argus is an online operator, National Car Hire was the company)
Tried calling Argus as well but they wont answer too!

Got the car delivery after waiting an hour in the queue !!!! they didnt have any cars, and apparently cars were on 'their way' from Glasgow! I know one place where im never going back again!

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Members' Comments onmurtu4u's Review

  • Argus Car Hire Rank: Lance Corporal on 9th Nov 2009

    Hi there,

    Apologies for your recent experiences with our supplier, National. As a car rental consolidator, we make every effort to ensure that all of the rental agents that serve our customers offer a high standard of customer care. If you would like to discuss this matter further and in more detail, please don't hesitate to contact customercare@arguscarhire.com with full details of your name, contact details, pick-up date and booking reference number.

    Kindest regards,

    The Argus Team