Continental Review

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Continental
2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 72 reviews

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Guest's Review of Continental

6th Nov 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Flight From - To
    Florida (US) - NJ (US)
  • Flight on time?
    1 stars
  • Comfort on flight
    2 stars
  • Flight Date
    10/16
  • Ticket class
    Economy
  • Customer service
    1 stars
  • Quality of food
    3 stars

My worst flight experience. I typically would not go out of my way to write a bad review for something, but I was truly appalled by the service I have received on this flight. I was flying back home from my dental school interview in Florida - so I was packed very light. I only brought my suit and a change of clothes for 3 days. Overall, I had a standard carry-on bag (bought from macys, never had a problem getting on the plane with it before), and a garment bag for my suit. As I was boarding the plane, the flight attendant stopped me and told me to check my carry on bag to make sure it fits in their bag model fitter. To no surprise, the bag fit, but I had to push the bag in a little. Please mind there was a line of people behind me watching this. The flight attendant then tells me that I should not have to push the bag in, that it should fall right in. I told her, I'll just take out my dress shoes and put them in my garment bag. The flight attendant then tells me there's no way it's just the dress shoes and that I'll have to check my bag in. I thought it was absurd to check in a standard size carry on bag, so I asked her if I can just try to take out my dress shoes. At this point, flight attendant called security and asked them to escort me to the next airplane which would have space for bigger carry on bags. Please mind that the plane I am boarding was already three hours delayed! As the line of people behind me are watching, I quickly take out my dress shoes and put the bag in their model fitter, and obviously it just goes right in. The flight attendant did not apologize, or say anything for that matter and just let me board the plane. By far my most uncomfortable and embarassing moment in airplane boarding.

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