Guest's Review of Ryanair www.ryanair.com
6th Nov 2009
Overall Rating
- Value for money
- Flight From - ToMalta
- Flight on time?
- Comfort on flight
- Flight DateBristol
- Ticket classEconomy
- Customer service
- Quality of food
My experience, as a family with three young children, was to find out that there were only single seats available, despite being half way down the queue, then being told that the children have to take a single seat! No one would we let his 5 year old sit at the other end of the cabin with a stranger. Moreover, check-in was a nightmare, we were kept waiting for 1.5 hours! No explanation and no apology for the delay. Terrible experience! Avoid them by any means!
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