Cosmos Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

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Diane Few's Review of Cosmos

5th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer Service
    1 stars
  • Have you booked through this tour operator before?
    Yes

Just returned from Sharm el Shaikh and wont be going back. We stayed at Mexicana Sharm All inclusive deal, but this must surely qualify for an investigation under trades descriptions act. Food was awful, service at a price and the attitude of the staff was far from welcoming.The deal did not extend to ice creams, which when you have children is the one thing that they look for, and whilst I understand that plastic glasses are fine for the pool area, the bars only offered glass to patrons who were paying hard cash. Well after a lot of haggling, we succeeded in getting our own way, but this was after seven phone calls, and a little bribe of around 50 Egyption pounds a night Hassle everywhere as everyone wanted to sell you something. Would certanily discourage anyone from going to this resort. Also whole family are never felt so ill, we have now been back home a week and are still suffering from the effects. Probably salmanella, from the poor quality food.We spent over 2k for three of us and I would have rather burnt the money. Mexicana Sharm Hotel is probably the worst experience of my entire life and Iwould urge anyone who is planning a trip to this hotel to think again.

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