RAC Breakdown Cover Review

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RAC Breakdown Cover go to www.rac.co.uk
2.7 stars
Average rating for this product is: 2.7 out of 5

From 7 ratings and 48 reviews

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Guest's Review of RAC Breakdown Cover

4th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars
  • Speed of response
    1 stars

I bought full UK RAC cover before christmas last year when I was due to do a long distance journey - just to be on the safe side. Had an rta just outside Colchester, thank goodness we were ok - also relieved that someone would come to get us.

Could I get through to the RAC switchboard. No. Not at all. Kept trying. No one answered. Eventually my mate (whose dad had Green Flag cover) called them up to see if they could sort us out. Had to pay £45 but they gave us a free yearly policy with that. Call centre very helpful, sent a guy out to us within 35 mins (not bad for that time of year.) Meanwhile I saw an RAC van parked up at the next service station. Fat lot of good that was.

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