Tesco Home Insurance Review

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1 stars
Average rating for this product is: 1 out of 5

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joannebradburn's Review of Tesco Home Insurance

4th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Contents
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

I am just going through the process at the moment 4 weeks down the line and and no end in site!!!!, During a breakin we lost appart from electrical good, 66 DVD's - I had to list every title to tescos !!!, they want proof of purchase for everything! - Check they have the right telephone no. for contact - do not just assume because they will file claims under unable to contact and wait for you!, We then had to go through the Risk assesser/adjusters visit - BE VERY CAREFULL with what you say, he told us we may be as much as 50 % under insured and therefore may only receive 50% of the claim !!! when we disagreed we were than made to complete a checklist for every item in the house - which went to prove we were over insured and not UNDER insured.
I took this insurance with Tesco's because we believed they were customer service orientated - never again. in fact I've started shopping elsewhere when I can.

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