Guest's Review of Pixmania www.pixmania.com
4th Nov 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & costWasher/Dryer & Fridge/Freezer @ £881
- Customer Service
DO NOT USE PIXMANIA!! I ordered a washer/dryer and Fridge/freezer, 2 days later received an email telling me they were out of stock, a quick phone call to customer support told me they actually had 49 in stock. 2 weeks and 15 phone calls later, nobody knew what was going on or when I would receive my goods, without any updates from anyone, regardless of the amount of times they promised to contact me. I will never use this company again!!
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Members' Comments onGuest's Review
Pixmania
on 10th Nov 2009
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Hello,
My name is Kate. I have just read your comment about Pixmania. I apologise for any delay and inconvenience caused.
Due to exceptional sales of certain products, we can at times run out of stock. When that happens we depend on the manufacturer to give us a new delivery date for our warehouse.
If an error is on our website regarding stock levels, we will ensure it is corrected as quickly as possible.
In order for us to look further into your case, please send me your order reference number. My email address is mediator_uk@pixmania.com
Best regards,
Kate
Pixmania