YES Loans Personal Loans Review

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YES Loans Personal Loans
0.4 stars
Average rating for this product is: 0.4 out of 5

From 14 ratings and 380 reviews

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Guest's Review of YES Loans Personal Loans

4th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Speed of Application
    1 stars
  • Loan Rate
    GOD KNOWS!
  • Customer Service
    1 stars

what a HORRIBLE company !
i rang them to enquire about a £6000 loan and was told that i could have one with them and everything had gone through without problems after giving all my details etc...i was transferred to another guy there and then who would organise the details of the loan(so i was told) and just wanted a few more details about my application, on giving these details again i was told my £6000 loan was fine and all was well, i was again put on hold for just a few minutes......15 minutes later yet another girl came on the phone and the conversation went like this.....
hello, ive got in front of me your loan application and i can tell you you can have £3000 with a guarantor !! i said i was told TWICE that i had been told i had been accepted for the £6000 loan...she said so do you want it or what?....i said no and demanded my initial payment back.....which they took 30 seconds to get it from my back, i was told it takes 30 days to get it back, this after you put it in writing to ask for it.
i wrote and sent the request on the 26th september and as yet and after 5 telephone calls costing 50p per min im still waiting....oh! ive been told it was in the post, then they couldnt trace the cheque, then i had to write again and basically just a load of lies.....
THIS COMPANY IS A CON!!!! PLEASE BEWARE !!!! im 50 my credit is good and im 50, have my own home and when i asked why i needed a guarentor i was told...i dont know !!!
THIS COMPANY STINKS!!!!! IVE ONLY GIVEN THEM STARS BECAUSE IT SAYS HERE YOU HAVE TOO......BUT TO BE HONEST THEY DESERVE NOTHING!........TERRIBLE!

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Members' Comments onGuest's Review

  • bigbeau on 24th Nov 2009

    contact financial ombudsman they will help you get your refund back