Guest's Review of AOL Broadband www.aol.com
3rd Nov 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
AOL the free laptop offer for 18 months and then a billing problem it seems that they had not been billing me for my brordband only for my phone calls rang them and told them there was a problem they said that they wud sort it i said that as it was not my fault please do not give me a large bill as i cant afford it and as i said its not my fault you
forgot to bill me they said they wudnt . Low and behold 2 months after they billed me £107 i dont think its fair as it was not my fault and if i cancil the contract its going to cost me £110 to get out of it allso had just recently bad conection problems as they seem to do there maintanence at peek times will be going to sky brordband soon i think as for 36.50 u get free evining weekend calls brordband and sky not bad me thinks
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