Aviva Car Insurance Reviews at Review Centre

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Aviva Car Insurance
1 stars
Average rating for this product is: 1 out of 5

From 2 ratings and 95 reviews

Thumb down 16% of users recommend this product

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Guest's Review of Aviva Car Insurance

3rd Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Good previous service
  • Driver Type
    Lady Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Recently Settled
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    Norwich Union

This is the most unprofessional company I have ever had to deal with. They do not quote the facts and they confuse the information you've given them.

They are more than slow to deal with a car insurance claim and they fraudulently take money out of your bank account.

They're obviously trying to save money with their automated telephone response system and once you do get through, if you get through, their operatives not only mis-quote the information you given them, lie and when they really don't know what's going on, divert your call to a different dept which entails being kept on hold for 20 minutes or more.

For car insurance - don't touch Aviva with a barge pole.

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