Guest's Review of Virgin Media, www.virginmedia.com
3rd Nov 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
After a year with virgin media they havnt fixed my phone line which worked for one day only! Dispite about 6 engineers coming out, they would never get back to me to check its working. They also bump their prices up after a few months of a deal, dispit the salesperson insisting its not going to change at all. And now when our broadband is down, its imposible to get hold of them for free because the phoneline is broken. no call back number, 20 mins waiting to be conected then got off. Have stopped the direct debit and will see if that gets their attention.
Do not user them!!!
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