foxeye1's Review of Fast.co.uk
3rd Nov 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
Have read some of the recent one star reviews with some disbelief. Have been with Fast.co.uk for about two years and overall, I am very impressed. Reliable connection and speed and above all, excellent customer service. When you ring for support, the phone is answered promptly, normally within ten seconds and you are speaking with an English speaker who knows their stuff which makes a change from a foreign call centre who's third language is English.
Worth knowing - if your internet speed drops one day, give them a ring. It could be that your cap limit has been reached and your download speed is being 'strangled'. Saves a lot of messing around checking connections!
Would I recommend them - YES, without reservation. Very good indeed.
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