Guest's Review of Toucan www.toucan.com
3rd Nov 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
I was a Toucan customer for more than 4 years. customer service is very bad after pipex took over.Toucan broadband and phone service were fine still pipex also was good with the broadband.I desided to move phone and broadband to BT.Then I had bad experients with Pipex.I was without broadband for 7weeks.Pipex didn't give the MAC number to me for six weeks,At last I got the help from OFTEL.Then Pipex cleared my line.there is no any change to go back to Pipex or Toucan in my rest of the life even if they give free service.I will not recommend to any one to get Pipex or Toucan.
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