HSBC Car Insurance Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

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Guest's Review of HSBC Car Insurance

3rd Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Reason for going with this company
    Auto Renewed
  • Driver Type
    Lady Driver
  • Customer Service
    1 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    AA

Appalling - in a word. I was insured with dial direct (underwritten by HSBC) for 9 years. When my car was stolen in a burglary June I thought they would act promptly in view of my loyalty and that I had until then never made a claim. It took til November to get a no from them, their reason being because they didn't steal the keys. An absolute insult, they treat the victims of crime as the perpetrators of crime.

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