Haven Holidays, Caister Review

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2.9 stars
Average rating for this product is: 2.9 out of 5

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Guest's Review of Haven Holidays, Caister

3rd Nov 2009

Overall Rating

1 stars
  • Value for money
    2 stars

Will not return

We got a 'cheap' break by collecting tokens through The Sun newspaper - bought the paper especially. On top of the £60 to book, we were charged £30 for power!!!!, £30 for leisure passes and an additional £12 for linen hire (we could have taken our own I suppose).

Once there, the superior caravan felt damp - I suppose it was October/November. The bathroom was very small and could have done with a decent clean but the rest of the van was relatively clean.

The site itself seemed very run-down. The pool area was dirty and cramped - not sure how they manage when all 1000+ accommodation units are occupied. You have to pay (you don't get back) money for the lockers. And then, one of the slides was not in use.

Service everywhere was slow. It took over 20 minutes to get two portions of chips from the chippy - despite there being three members of staff on and only two small orders in front of me in the queue.

The site shop was sparsely stocked. Fortunately there is a Tesco not far away which also has an ATM that doesn't charge (the site's one does).

Even the site flags seemed to be laughing at us as, with them being so old and tatty, each of the flags only had the 'Ha' part of 'Haven' on display. Looking back it was funny to see all these flags displaying "Ha Ha Ha".

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