NatWest Online Banking www.natwest.com Review

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NatWest Online Banking www.natwest.com
2.9 stars
Average rating for this product is: 2.9 out of 5

From 16 ratings and 57 reviews

Thumb up 56% of users recommend this product

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MRJOHNSTEPHENS's Review of NatWest Online Banking www.natwest.com

3rd Nov 2009

Overall Rating

5 stars
  • Value for money
    5 stars
  • Ease of Use
    5 stars
  • Used service for
    0 - 6 Months

I have just transferred form the Halifax to NatWest and have found NatWest very accommodating, friendly and approachable.
The Person with whom I dealt was very understanding and understandable whilst being professional and business-like.
No line was overstepped yet I felt quite free to talk about anything.
This was quite the first time in along time since I have felt thay I was being dealt with as a humanbeing and a valued customer.
I had hints of the 'old ' bank-manger type to the dealings.

The realted imformation and card issue was quick to being issued, although initially there were problems with the first issue c/card, this was switly dealt with and smoothed over.

I have no doubt that I shall be happy using and staying with the Camberley Branch of the NatWest banking service.

All staff are friendly and show politeness and concern for ones issues at the same time as making one fell comfortable and the only person thaat matters to them.

Thank you Camberley NatWest Bank

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