Chain Reaction Cycles www.chainreactioncycles.com Review

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3.6 stars
Average rating for this product is: 3.6 out of 5

From 0 ratings and 16 reviews

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shaggy2020's Review of Chain Reaction Cycles www.chainreactioncycles.com

3rd Nov 2009

Overall Rating

3 stars
  • Value for money
    4 stars
  • Delivery
    On time
  • Quality of website
    4 stars
  • Goods purchased & cost
    £60
  • Customer Service
    1 stars

it's all gone pete tong!
seem like a good deal at first with competitive priced products, reasonably well set out website and that all inportant free (fast) delivery. But as usual there is always a catch.
I've order a number of items from CRC over the last few months but my latest purchase has left me wondering how "valued" the customer is? Ordered a long sleeve jersey, and some other bits, but on arrival the contents of the bag labelled "long sleeve" was actually a "short sleeve". okay no big deal I'll call them up and inform them to check their stock before sending it back, err no chance of getting through on the phone in fact you get put through to an unmanned voicemail??? and then cut off?! so I emailed them using the address on the invoice - still waiting 2 days later...rubbish. These guys need to realise that they are not the only internet bike company around.

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