Tesco Mobile Review

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Tesco Mobile go to www.tesco.com
3.2 stars
Average rating for this product is: 3.2 out of 5

From 8 ratings and 53 reviews

Thumb up 62% of users recommend this product

Best Price: £FREE !

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Guest's Review of Tesco Mobile Mobile Phone Network

3rd Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Signal Coverage
    3 stars
  • Time with Network
    0 - 6 Months
  • Customer Service
    2 stars

I bought a Sony Ericsson W205 from a Tesco store. The friendly shop assistant told me "everything from Sony with a "W" is from their Walkman range and the phone will be designed for people who like music."

I decided on the Tesco mobile network as I figured it would be more competitive and understood it is effectively leased from O2 so offers the same coverage.

I unpack the phone at home. The £20 free credit was hard to register, the reception was patchy in the village where I live (but better than Virgin), however heres the best bit. NO HEADPHONES!

I figure this must be a mistake so I head off to Tesco the next day. The (different) shop assistant opens a few more boxes from the "tesco mobile" version of the same model and none of them have the headphones. She then tells me she is not authorised to provide phones from a different pack but it does appear the "tesco" version of the phone dooesn't ship with headphones.

I wrote to Tesco. They offered me £5 towards the cost of a set of headphones. I did an internet search, and a headphone ADAPTOR alone will cost more than this.

I'm going for my money back.

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