Hertz Car Rental Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 66 reviews

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Guest's Review of Hertz Car Rental Car Hire

2nd Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Oslo, Norway
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    April 2009
  • Condition of vehicle
    Average

Hertz is a total ripp off. After they refused to have a look at return of the car we got a 700 pounds credit card bill for a tiny scratch that they claim is from us. No proof of that, but ok I am using my insurance for that. But to make a claim with the insurance you have to of course provide all kinds of documentation that is just impossible to get out of hertz. noone replies to you with a personalised email or telephone number and noone sends you any required information. Neither the norwegian nor the british customer service gave a damn about me as a customer. half a year on i am still sending emails to get all the documentation i need. Never again!

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