Haart Estate Agents Review

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1.2 stars
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Guest's Review of Haart Estate Agents

2nd Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Location
    Lincoln
  • Used to
    Sell Property

Anyone thinking of using Haart estate agents in Lincoln should seriously think very, very, hard.
We have had nothing bur problems and lies from them. They don't communicate with you at all, are rude and actually make the whole situation even more stressful.
We only switched to Haart due to their aggressive pursuit of our custom, we wish we hadn't. They told us they couldn't believe our last agents hadn't sold our terrace for £79k and that we should box up as we'll be leaving in no time. Within 4 weeks they were badgering us to drop the price.
When we found a buyer they forgot to tell us that the chap had put an offer in...it took them 4 weeks to tell us, and that was only because my wife phoned to find out what they were up to.
We are now hopefully, (fingers crossed) on the cusp on exchanging contracts and Haart have been useless. They do not communicate with us and on the one occasion they have they have lied to us. We were left an abusive voice mail asking us to make an appointment with our solicitor as the buyer wanted to exchange contracts NOW! This was two weeks ago - our solicitor has not had the buyers contract yet.... we are still waiting and whenever we ring Haart they are curt and treat us like we are something scraped off their shoes - we are obviously nothing but trouble to them.
They are charging us £2300 to sell our 2up 2down terrace for £76k, our solicitor is charging us £400 and has done more work in a month than Haart have done in almost a year.
If you're thinking of using Haart - please don't they will make the whole experience a thousand times more stressful that it needs to be. My wife and I are on the edge and Haart have made it that way. Please never use them.

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NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Trackeruntil 30.04.2011(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR