Get Me In www.getmein.com Review

Overall Rating

Getmein.com allowed me to create an account with them and submit my bank details in order to list my tickets for U2 at Wembley.

I did not setup a password with the account, neither did I have one emailed through to me. Contacting them was impossible and emailing support left me with a string of returned undeliverable emails. I could not administer the account to remove the tickets and by the time someone purchased them through the listing I had already sold them on - a few days before the concert. None of my complaints to Getmein.com had been responded to.

Some weeks later, getmein.com have charged me £160 for 2 tickets that they have supplied the purchaser with. My tickets were for £30 each and were onsale for £50 each. Getmein.com despite having lots of sellers with tickets at this price supplied tickets to the buyer for £80 each without my knowledge or consultation.

They are happy that their investigations show that my account was fine and that I should have been able to administer my listings. As long as they are happy thats the main thing.

I have found several problems with their site and their customer service is non-existant.

I still cannot access an account with them and receive emails from them all the time for concert tickets. Interestingly for a company with no online issues with their website, I am unable to unsubscribe from future mailings as the page keeps asking me to confirm my unsubscription but never does!