Ryanair www.ryanair.com Review

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Ryanair www.ryanair.com
2.7 stars
Average rating for this product is: 2.7 out of 5

From 18 ratings and 385 reviews

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Guest's Review of Ryanair www.ryanair.com

2nd Nov 2009

Overall Rating

4 stars
  • Value for money
    5 stars
  • Flight From - To
    Bristol to Dublin
  • Flight on time?
    5 stars
  • Comfort on flight
    4 stars
  • Flight Date
    September 2009
  • Ticket class
    Economy
  • Customer service
    4 stars
  • Quality of food
    4 stars

I have read a number of reviews where passengers have complained about additional charges and general ripping off by Ryan Air.

I booked for adult tickets from Bristol to Dublin for a day trip.I was able to get 4 returns for under 40 quid. Then came the additional cost for using mt debut card. I was charged £10 per passenger to use the debit card. This I did find a bit of a rip off as there is no justification to charge per passenger. This should have been a transaction charge which I would have been happy to pay.

That said, despite the extra charge, Ryan Air were by far much cheaper than any of their rivals hence I can,t complain too much.Furtehrmore additional charges are well published as you work your way through booking process on line so there is no excuse for getting so called "caught out".

As to the service, for what I paid, I thought the service was great. Three of our party were disabled and we could,nt have asked for a better service.

Flight left on time and arrived early. Modern fleet of planes, what more can you ask for when you get 4 return tickets for under 80 quid.

Credit to Ryan Air where it,s due, with of course the exception of ripping me off for using my debit card.

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