Guest's Review of Home Delivery Network Limited www.hdnl.co.uk
2nd Nov 2009
Overall Rating
- Value for money
Ordered an item on amazon on a 3 day delivery - After 5 days I received an e-mail from amazon saying that i should contact HDNL. I phoned them and after 15 minutes on hold was told the delivery driver could not access my flat (I live in student halls) the driver was not able to get through the flat door to deliver to my room, I was inside, unfortunately the driver did not have the sense to ring the bell! I arranged a re-delivery for the following day. Three days later still no package so called once more, this time the package did arrive next day. When then checking my phone bill I was horrified to find my calls to HDNL has cost £4.77. Amazons FREE super saver delivery does not look so free now! To annoy me just a little bit more the book arrived with the box ripped and the pages all folded - very frustrating - avoid HDNL at all costs!
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