Mothercare Review

Watch this item
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 13 reviews

Thumb down 31% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


PJWilkinson's Review of Mothercare

31st Oct 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    My3 Pushchair Combo
  • Layout of shop
    3 stars

After having purchased the My3 Pushchair system from Mothercare, the chassis developed a fault after 4 months whereby the brakes would stick in locked mode and thus very hard to unlock the wheels when needed. Also, the front wheel started to wobble and become unstable.

Mothercare's customer support was terrible in resolving this, roboticly stating that they would have to send the unit away to see if it really was a manufacturers fault before trying to repair it (as if we had in some way broken it ourselves), and that we "might" get a courtesy one while we waited. This wasn't a like-like one at all.

Why shops like this continue to exist and get orders I do not now. How much better it would have been if they supplied an exchange upfront -but no.

We will never be ordering anything of high value from Mothercare again.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

PJWilkinson's review has yet to be rated - Be the first!

How helpful did you find this review?