Zavvi www.zavvi.co.uk Review

Watch this item
1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 15 reviews

Thumb down 13% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

goldsnapper's Review of Zavvi www.zavvi.co.uk

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    Drag Me To Hell Blu ray
  • Customer Service
    1 stars

I pre ordered a Blu Ray Drag Me To Hell at the advertised price of £17.95 the day after release I checked my account and saw that it was still in process but the selling price was now £15.95 so I attempted to cancel the order giving my reason, about an hour later I got a message saying that because it was being prepared for dispatch it was not possible to cancel but I would have to wait until I had received it, to send it back for a refund and then re-order(due to not being able to predict the price) What's the point of pre-ordering. It was released on 26th still haven't got it 31st.
You'd think that in todays financial climate customer retention would be paramount.The answers I've received to my emails reinforce my feelings that they could not care less about customer care (wanted to give no stars)


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

goldsnapper's review has yet to be rated - Be the first!

How helpful did you find this review?