ebuyer www.ebuyer.com Review

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ebuyer www.ebuyer.com
1.8 stars
Average rating for this product is: 1.8 out of 5

From 3 ratings and 312 reviews

Thumb down 35% of users recommend this product

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Guest's Review of ebuyer www.ebuyer.com

Overall Rating

5 stars
  • Value for money
    5 stars
  • Delivery
    On time
  • Quality of website
    5 stars
  • Goods purchased & cost
    340
  • Customer Service
    5 stars

i have ordered goods from ebuyer lots of times and am very happy with the service. they always deliver on time, except a couple of times when they delivered too early which was anoying becaus i was at work! they dont always seem to have the best stock of some items but the negatives end there.

the most impressed i have been with them was when my graphics card turned faulty after almost a year.

Was on the phone no more than 15 mins in the evening got an rma number and arranged collection a few days later.

A few days after that they said the item had been confirmed faulty and a replacement was immediatly issued seemingly by there automated system because it was out of stock, and i immediatly got an email letting me know

Another call to customer services again only taking about 15 mins resulted in me getting my money back for the card, no questions asked as they did not have the replacement card i wanted.

The money was back into my account 3 days later as promised. I am well aware of my rights and this far exceeded them. will continue to buy from ebuyer as long as they have the stock of what i want.

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