Oli www.oli.co.uk Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 35 reviews

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Guest's Review of Oli www.oli.co.uk

31st Oct 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Delivery
    Still waiting
  • Quality of website
    2 stars
  • Goods purchased & cost
    £62.95
  • Customer Service
    2 stars

Star rating should be zero!!

Oli failed to deliver on the date and time slot (7am-1pm) specified. I called their customer services who assured me that it was on it's way and might take up to 4pm. I spent the whole day at home waiting to no avail.

3 days after the specified delivery I am still waiting and they can't cancel my order as requested. Absolutely disgraceful customer experience!

Also:
1) Website doesn't allow to choose work address as a delivery address.
2) No confirmation / notification email that when order will arrive or if it's being delayed
3) Lying customer service advisor!

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