eCampus.com www.ecampus.com Review

Overall Rating

I placed an order with ecampus.com because I could not find my college textbooks anywhere else for less than my campus bookstore was selling them, which is typical. Neither Barnes & Noble nor Amazon had them. Afterward I did a research review on ecampus, and found it to be dismal.

Personally, I think they're being picked on, although I have no doubt that at least some of the reviews that I read are true.

I contacted ecampus and told them about their track record. I let them know how much it sucked. They did not respond to my allegations about their so-called dismal service but I did get a "Thank You for shopping at ecampus," followed up by how my order was doing and when it was shipped etc.

Frankly, I don't know what the accusations on the internet are all about. Maybe their competitors are just trying to give them a hard time. That, of course, can be a two-way street. I got good service from ecampus.

I think all you need to do, basically, is let ecampus know that you have researched their service, let them know that people are saying it stinks, and give them an adequate amount of time to get your books to you.

I think they will bend over backwards to get a good review from you, as they seemed to do with me, since providing college textbooks is such a competitive business, especially in today's economy. No one wants to go out of business just because their former customers think they stink and have gone elsewhere.

If you need your books by March 15 and it's now March 14, it's not gonna happen, no matter who you order from.

If you absolutely positively have to have a book or books in 24 hours or less, and you live in the U.S., I'll be more than happy to deliver it to your doorstep personally, at $1.50 per mile.

I told ecampus when I needed my books and that if I got them on time, I would give them glowing reviews plastered all over the internet about how happy I am. That's what I'm doing right now.

I ordered on October 21, told them about their track record, and stated that I needed my books by November 2. I got the first set of my books several days ago, and the last book showed up on my doorstep either sometime yesterday, or sometime this morning. This book was listed as "used," as I ordered it. It is in good shape, but there is some writing and highlighting in it.

So I've got some answers to some of the review questions, and class hasn't even started yet. High five!

All in all, I found ecampus's ordering and shipping service to be excellent. They got my order to me at least 4 days ahead of my schedule, and I get to have a stress free weekend.