Emirates Review

Overall Rating

Emirates Airline Forget it !! Over-rated and ground staff extreemly arrogant to Customers. Regular delayed flights, The First Class on-board section and in-airport (especially Dubai) far below the the standard of Qatar Airlines (Qatar Airlines Business Class Lounge exceeds Emirate Airlines First Class Lounge !!!).

My Company, which gives Emirates Airlines major business for our Staff Airline Ticketing are seriously considering cancelling and moving to a more efficient airline. On many occassions staff have been delayed reaching important appointments and their individual employment venues due to delayed flights.

Complain letters are responded to late or remain unanswered. Telephone calls to Emirates Airline go unanswered or long waiting ring-out periods, which when answered are 'fobbed-off'..

If they serve their First Class Passengers as we (My wife and I, plus my staff colleagues) have been treated, then goodness knows how Economy Class are acknowledged on board and/or at the-airport !!

After (regretably) having to fly Emirate Airlines on numerous occassions I have had enough of their 'laid-back attitude and certainly will NOT be using their service again, a decision concurred by a substantial number of my peer colleagues. I shall in future be taking my custom to Qatar Airlines, or similar reputable airlines, where reliability and courteous staff; unlike Emirates, can be relied upon and dont mislead the general public into believing they are the best airline to fly with (rubbish), but time and time again have proven not to be.

Without a doubt Emirate Airlines expanding business has created an arroganct reduced customer service, that, may lead them into a chain-reaction where they will eventually become a second or third rate airline. Take British Airways as an example !!!

For those persons that say the food onboard Emirate Airlines is top-notch, all I say to them is their standard is of an expectation which must be pretty low from consuming foods of a level that obviously glorifys sub-standard fayre that is disguised by a fancy china plate, shiney steel cutlery and a starched cloth napkin !

When I pay for a service I expect to receive but is not provided I will endevour to have my money back !! more people should do the same - perhaps then Emirate Airlines will come down off their self built pedestal..

I laugh whenever I see their Television advertisements - hilarious and an utter waste of good money !!!