The Internet Car Showroom, Hook, Hampshire Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 2 ratings and 37 reviews

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Guest's Review of The Internet Car Showroom, Hook, Hampshire Car Dealers

30th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Customer service
    1 stars

I would not recomend these people to anyone, I contacted them over the phone a saw advertisement in the autotrader for their part exchange bargain. Put a deposit down without even seeing it. Whent to pick up the car a week later, and when I turned up they had not even closed the deal with the person they were doing the part exchange with, they said they tried to call me to sawit was not ready but only received this call five minutes before I was due to turn up, a wasted trip of 70 miles. I gave them the benfit of the doubt and agreed to come back when the exchanged, they exchanged and arranged for another time to come and close the deal, yet again when I truned up they had now lost the keys to the car, and did not bother calling me to tell me this. Came back a third time after them taking three weeks to get a replacement set of keys, without the key fobv now which operates a lot of things on the car. when I arrived the car was not ready, they said it was being valeted and will be brought over from their compound. Whenit arrived it had not been washed and was filthy to say the least inside, had not been cleared for at least a couple of months. When I asked if the tank was filled up as promised because of the amount of times I had done a round trip of 140 miles, they said no and I had to push them to give me 50 quid, this did not fill up the tank as it is a 3.3 litre. When asking about the petrol I said that one of the collegues said this would be done the reply I was give was that he would not try and promise one of his customers anything. all in all i would avaiod this place like the plague, as most of the reviews are negative, and by all account they appear to be taking to court over numerous thing, not just to do with their cars.

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