Bike Outlet www.bikeoutlet.co.uk Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

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janeharris's Review of Bike Outlet www.bikeoutlet.co.uk

29th Oct 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Delivery
    Still waiting
  • Quality of website
    3 stars
  • Goods purchased & cost
    Dawes Giro 500 bike £600
  • Customer Service
    1 stars

Unbelievably lazy "customer service" - refused to look up order and consignment number for delivery, which still has not been delivered 6 days after payment taken. Told a pack of lies about it being Parcel Force - they have no record of the consignment. Told it had gone to Ireland!!!!! No response to emails and no return of phone calls.

Still waiting for the bike and about to cancel the order - thanks a lot!

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