Heathrow, Purple Parking Review

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go to www.purpleparking.com
2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 39 reviews

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robertspet8's Review of Heathrow, Purple Parking

29th Oct 2009

Overall Rating

1 stars
  • Value for money
    2 stars
  • Suitability
    1 stars
  • Effectiveness
    Poor

I accessed the Purple Parking website via an inquiry for T5 parking. It stated 15 minutes from the T5 so I booked. When we arrived at Purple Parking we were kept waiting for 20 minutes before we were taken to T5 and the journey took more than 30 minutes (Sunday lunchtime with no heavy traffic). So the total time was 50 minutes so we checked in with only 2 minutes to spare.
On the return during Wednesday evening rush hour we waited 25 minutes to be collected and the journey took 50 minutes - total time 75 minutes. There was then a further delay because the driver had been given the wrong car key for the first customer to be dropped off.
Purple Parking is cheap but you need to allow 60 minutes on your outward leg and 90 minutes on return to be safe.

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