Avis Car Hire Review

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Avis Car Hire
1.2 stars
Average rating for this product is: 1.2 out of 5

From 5 ratings and 69 reviews

Thumb down 14% of users recommend this product

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Guest's Review of Avis Car Hire Car Hire

29th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    peterborough
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    23 september 2009
  • Condition of vehicle
    Good

Avis is a really bad company. I had no option to use them as my car incurance company put my hire vehicle through avis.
The car was fine however after returning the car and awaiting my cash deposit I came across issues.
Intially I was informed that they had no record of my cash payment. Lucily for myself I had ept the reciept. I had to contact them on several occasions and after informing the agent I was currently unemployed and was awaiting the cash I was informed he would bring the cash to my home the following day. However once again this did not happen. i contacted them for the fourth time to be informed that I would not recieve cash as this was not the company policy. I informed them my recent conversation with the agebt and they denied all nowledge of thic conversation. They informed me they were investigating the case of my missing deposit and would contact me. Again no body contacted me. I then contacted customer services to make a complaint and was informed I had not been told that however that I was infact not listening.
Good luck to anybody using this service cause they not to be trusted.

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