Guest's Review of Directline Holidays www.directline-holidays.co.uk
29th Oct 2009
Overall Rating
- Value for money
- Ease Of Navigation
Very disappointed and i will urge anyone booking who has any special needs to check details in full before confirmation. holiday in loret de mar, transport arrangements diabolical dropped off on main road with no istructions how to find hotel. told lift to all floors (not true). shower over bath no hook to hang it on not suitable for disabled person. Then direct line say 28 day to sort out complaint. still waiting for a result after 5.5 weeks
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