Guest's Review of Debenhams Store Card
29th Oct 2009
Overall Rating
- Value for money
- Ease Of Making A Payment
- Card BenefitsNot supplied
- Customer Service
I have just had to call their card customer service as I made an over payment and wanted this refunded. After explaining myself about 20 times to the person dealing with the call. I was told they can only refund by cheque and this could take 28 days. giving time to earn interest on my money. They did not explain why it could not go back in to my acc and were so useless. when I do get my money I am going to cut the card up. Rubbish!
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