rmp708rmp's Review of European Destinations, www.europeandestinations.com
28th Oct 2009
Overall Rating
- Value for money
- Ease Of Navigation
Customer Service is very poor. Make sure that you ask many questions, because their agents have no idea how to make your experience easy. They
only give you the basic serivce and it is your responsibility to be your
own travel agent and make sure they add these additional services.
If you are renting a car in a foreign country, they don't even ask you if you need any kind of GPS or road maps. They are ready just to drop you in
a foreign country with no clue. And then when you try to inquire about these services, they point the finger at you like it is your fault that they were never offered. Why would I hire a travel agent if I know all the questions and answers ahead of time. What poor poor service! I haven't even left for my trip yet, but I am sure that I would never use their services again.
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