Pizza Hut Review

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Pizza Hut
2.2 stars
Average rating for this product is: 2.2 out of 5

From 11 ratings and 66 reviews

Thumb down 32% of users recommend this product

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lollipop20's Review of Pizza Hut

28th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Average cost per head
    £10 - £25
  • Atmosphere
    Family-oriented
  • Quality of food
    1 stars
  • Restaurant name & location
    Chippenham
  • How often do you eat here?
    Once or twice a year
  • Quality of service
    1 stars

Where to start...
As a family, we used to love pizza hut in chippenham and would have a 'hut' for a family night out...
This all changed when we had our first bad experience. The restuarant was quite busy so we were happy to wait for our starters.. however, they never arrived instead we recieved our main meals, then when we questioned the waiter about our starters, they arrived cold a few moments later.
As we looked around us, it was obvious that the restuarant was in total chaos. When we asked for the manager, the waitress replied "he's hiding in the office". Although we left not happy with the service, we did receive a discount.
We would like to thank the waitresses who were left to pick up the pieces :)
We gave them the benefit of the doubt and a month later we re-visited for my son's birthday. I rang up to book a table and was told "i didn't need to book one and to just turn up". When my family arrived plus friends, i was asked if i had booked a table, i replied that i was told i didn't need to book! The waitress then gave me a funny look. Anyway, we were seated and that's when we were told that PIZZA HUT had no pizza a.k.a "NO DOUGH" as it had 'been busy' by the manager... (this is also the one that was previously hiding in his office) he didn't even try to offer us anything else on the menu! And was told to 'do what you want' the way he acted was a disgrace, he couldnt of made it more obvious that he wanted our party to leave!
So we got up and left and so did the table before us. Needless to say, We Will Never Go Back To "Pizza" Hut Again!

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