Guest's Review of Furniture at Work www.furnitureatwork.co.uk
28th Oct 2009
Overall Rating
- Value for money
- Quality of service
- Goods purchased & costChair £80
- Layout of shop
Would also have given them a 0 if I could. Apparently a bunch of clowns. Six weeks in - no sign of goods. Have requested refund and, obviously, no sign of that either. Got a couple of messages in response to my numerous emails saying they were 'dealing with it'. Off to Benidorm with the cash, more like.
Wish I'd seen this review site before I ordered my goods. Useless doesn't even begin to describe this company. Amazingly, just got through on their 'customer service' line and actually got a real person this time: funnily enough, he 'wasn't going to be able to be much help' and offered to put me through to another person, whereupon I entered phone outer space. He'd clearly picked up the phone to ring a mate and accidently got a customer... Quick thinking, pal.
Oh well, off to report them to trading standards et al.
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