FASTCarhire Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 40 reviews

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Guest's Review of FASTCarhire Car Hire

28th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    France
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    oct 27th
  • Condition of vehicle
    Poor

I arrived at the airport and my booking had been cancelled, Fastcarhire said they had sent an e-mail which I never received. I had received the booking confirmation, and an e-mail from National Citer the day before so I thought eveything was o.k. The company had no cars left so I had to use another agent. I ended up paying 320 Euros for a SMART car for a week.

Had the same problem with them back in July when they cancelled my booking at the last minute because they said a car wasn;t available, although that time I received an e-mail the day before.

They do not answer the phones and call you back

There admin is absolute garbage, they promise to provide a cheap service but their website is so complicated and confusing. You ahve to log in with a pin number they give you, and then check out the messages they send you, this is ok if you receive the e-mail. No other Company operates like this

I would not recommend them, far too complex

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