IF Internet Banking www.if.com Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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jmh88's Review of IF Internet Banking www.if.com

27th Oct 2009

Overall Rating

1 stars
  • Value for money
    3 stars
  • Ease of Use
    1 stars
  • Used service for
    1 year and over

IF security measures are way over the top. Am trying to pay a credit card (not If) bill online and need to change the card number as I have been issued a new card but you cannot do it 'on line' without giving them your mobile number so that they can text you for security reasons. You cannot just enter your mobile either, you have to phone them to set it up. So spent an hour collating the numerous codes you need to just speak to them only to find they close at 8pm. AHHH! If I had 3 weeks to spare I would love to change bank accounts. Why does the advancement of technology make everything so complicated?

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