Dolphin Bathrooms www.dolphinbathrooms.com Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 43 reviews

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Guest's Review of Dolphin Bathrooms www.dolphinbathrooms.com

27th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    £6,000
  • Customer Service
    1 stars

Apalling, terrible, disgraceful. After sales service non existent. When the shower wouldn't drain away we were told the area manager would come and check it out - 16 telephone calls and 5 months later it got mended (no I'm not joking). Never did get to meet the area manager as he didn't come when he said he would, not happy having taken a day off work to meet him and no call to say he wouldn't be able to make it. Original fitter very nice but messed the job up never the less. Had a great guy come and sort all the problems out over the last 6 months - just seen him again actually mending the leak up there. Room underneath bathroom now needs redecorating. I'm usually easy going, had Dolphin contacted me to apologise for any of the issues I wouldn't be writing this review. Apparently no good management or no after sales care of any quality, good atributes to have in a recession eh Dolphin?

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