The Car Shop Megastore, Great Billing, Northampton Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

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Guest's Review of The Car Shop Megastore, Great Billing, Northampton

26th Oct 2009

Overall Rating

5 stars
  • Value for money
    5 stars
  • Customer service
    4 stars
  • Town/City
    Northampton

Having recently bought a car from the Car Shop i stumbled across this site. Seems like some unhappy customers, unlike myself. Car was good, service was good, tea was rubbish. I work in sales and it seems that you get complaints from customers when they are not in full control of what they are buying, i have walked round their site, what a nightmare!, i was happy that someone could help. Reality check needed for some people, they are just doing their job. P.S dont ask for a cup of tea.

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Members' Comments onGuest's Review

  • The Car Shop Northampton Rank: Sergeant on 4th Nov 2009

    On behalf of The Car Shop I am pleased to see that our Sales processes assisted you upon your visit. I am sorry to hear the the tea was not to your taste and will monitor the feedback we have on this in the future.

    It is not our intention to operate a hard sell approach, as you rightly say, our site is huge and contains over 1000 cars and vans so we have a process in place designed to assist customers navigate around.

    Whether you purchased a vehicle from us or not, we hope to see you again in the future when it is next time to change your vehicle.

    Kind Regards

    The Car Shop