magsandwillie's Review of MonkeyShine www.monkeyshine.co.uk
26th Oct 2009
Overall Rating
- Value for money
- DeliveryStill waiting
- Quality of website
- Goods purchased & cost£59
- Customer Service
Same as everyone else Ordered a sandpit back in June it's now nearly November, they took my money quickly enough!-no reply to emails or phone.How do we get our money back? This was my sons birthday money
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Members' Comments onmagsandwillie's Review
gemW
on 22nd Nov 2009
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have you rang trading standards? i have reported monkeyshine to them.
i wrote a letter (at their advice) to monkeyshine managing director, and sent it by recorded delivery but it was returned to me unopened. i contacted the post office who said the unit where they were they were working has been closed down and the workers 'laid off'. trading standards said i'd need to pursue compensation through the small claims courts or through my credit card company, i chose the latter.