Thai Airways International Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 5 ratings and 42 reviews

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Guest's Review of Thai Airways International

26th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Flight From - To
    Heathrow to Bangkok & return
  • Flight on time?
    5 stars
  • Comfort on flight
    1 stars
  • Flight Date
    October 2009
  • Ticket class
    Business
  • Customer service
    5 stars
  • Quality of food
    1 stars

This was the worst 2 business flights I have ever been on (London-Bangkok and return). The plane was in such a state inside that I spent the whole time thinking - please let them have spent the money on aircraft maintenance. Inedible food, the stewardess made a big show of putting the "tablecloth" on the table before serving the food - but there was an enormous hole in it - which matched the holes in the covers of the 4 seats that I could see! I think the business seat width (and I am not big) was about the size of Lufthansa economy class, flat beds - hmm, no. Of course all of this was with the famous Thai smile - and the staff were indeed friendly. The only business class feel of the whole thing was checking in at the airport in Bangkok, apart from that zero business class feel - even the lounge in Bangkok was just awful. Avoid it!

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