Sol-Mar Review

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2 stars
Average rating for this product is: 2 out of 5

From 1 rating and 42 reviews

Thumb down 38% of users recommend this product

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Guest's Review of Sol-Mar Car Hire

Overall Rating

1 stars
  • Value for money
    1 stars
  • Country & City of hire
    Spain, Santiago de Compostela
  • Choice of vehicles
    Average
  • Date of hire (month/year)
    Oct 2009
  • Condition of vehicle
    Average

Booked car through autoeurope.com which seemed like a good price. Arrived at airport to search for Solmar agent in car park in the rain. Waited while he rounded up other customers then he drove us to their office - which is NOT at the airport despite the fact that I booked to pick up at airport. Waited 1 hour while they slowly went through booking details and extorted a further (refundable) 630 euro as insurance (and a fee for a safety pack), despite the fact that I had paid excess insurance through auroeurope. Car was damaged and I had to show them this. On return, office was closed and was kept waiting 45 minutes before being driven back late to airport to rush for flight. Avoid this company.


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