Haven Holidays, Haggerston Castle Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

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Guest's Review of Haven Holidays, Haggerston Castle

26th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars

I was due back from Haggerston Castle today however returned yesterday as I could not stand another night there. The caravan was damp and smelled terrible. The toilet seat was on the floor and the curtain on the front window missing. Bedding dirty and matteresses felt damp. Very cold without heating in the rooms. I reported the problems immediately and maintenance came and put an air freshening blower in the caravan - soon as it was taken away foul smell was still there. Had to report loo seat again on 2nd day as had not been mended. Maintenance came and rested it back on loo but slid straight off again. Never had a curtain put up which meant no privacy when up with a month old baby during the night. The site had barely no activities on, only swimming and slot machines available. Food terrible, thin watery coffee, instant mash, ready made yorkshire puds. I don't expect Grand living but I expect basic which this place isn't. Got rained on inside the complex as roof leaked everywhere. Never again will I venture near this place and if it wasn't for 2 excited teenagers I would have come home immediately.

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