Fraser Hart Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 0 ratings and 16 reviews

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Guest's Review of Fraser Hart

Overall Rating

1 stars
  • Value for money
    1 stars
  • Quality of service
    1 stars
  • Goods purchased & cost
    3 x sabo bracelets
  • Layout of shop
    3 stars

I have bought 3 x thomas sabo bracelets for memebrs of my family this year the charms on every bracelet purchased has broken completely or the clasps have opened slightly - I went into Fraser Hart at the Mall Cribbs Causeway and found the Manager somewhat patronising he asked me what I expected as silver is a weak metal - I said I expected some sort of quality in a designer bracelet - he also suggested that we have the charms soldered onto the bracelets - I explanined the whole idea of charms having a clasp is to enable you to transfer on/off the bracelet - I found this Managers customer service skills non existant.


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