Barclays Home Insurance Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 1 rating and 21 reviews

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Guest's Review of Barclays Home Insurance

24th Oct 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Type of Cover
    Buildings & Contents
  • Have you made a claim
    Yes
  • Customer Service
    1 stars

The Barclays policies are underwritten by Gresham who are part of the Aviva group. Had to claim for storm damage and have been waiting 3 months with water coming into 2 rooms. They dont assign individual claims handlers so you wait and listen to piped music for hours. or they hang up. Aviva is the old name for the Norwich Union and I suspect the recent redundancies there is reflected in their surly non co-operative attitude. A truly dreadful experience - Avoid them at all costs.

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